- For shipments within India, expect a combined manufacturing and shipping duration of 3-6 weeks.
- Orders are typically processed and shipped within 25 business days.
- Once an order is confirmed, it cannot be cancelled.
- While we strive for timely deliveries, occasional delays may occur, especially around public holidays or due to unforeseen circumstances. Rest assured, we make every effort to ensure prompt deliveries to all our customers.
For any query, feel free to reach out to us at info@theruglife.in
FAQ's
The processing time for your order is approximately 25 working days.
Yes, all the rugs featured on our site are handmade using various techniques such as hand-tufting, hand-knotting, punch needling, etc.
Machine-made rugs are quickly produced using synthetic materials, while hand-tufted rugs are crafted with natural materials like pure New Zealand wool and cotton. Machine-made carpets use chemically dyed yarn, which may not be safe for babies and pets.
In addition to providing comfort and coziness, our rugs are designed to reflect your style and enhance the aesthetic of your space, offering a soft touch to your feet.
Each rug undergoes an extensive process, including color selection, material dyeing, hand weaving, gluing, and finishing through scissor carving. This makes it a labor-intensive and time-consuming process.
Our rugs have a thickness of 18-20mm, providing a plush and shaggy appearance along with a comfortable feel underfoot.
We utilize New Zealand Wool for our hand-tufted rugs, as it imparts a vibrant appearance and ensures a polished finish that surpasses other wool types. Known for its exceptional softness, it also exhibits minimal shedding in comparison to alternative wools.
The labor-intensive and time-consuming nature of the rug-making process contributes to their higher cost. Each rug is crafted with human effort and premium quality natural materials, making it a unique piece with its own story.
The Rug Life welcomes single-piece custom orders in all the sizes offered. Our goal is to amplify your spaces in a way that mirrors your essence. Our expert team will assist you in finalizing the most suitable rug for your space.